A Message from 7778: Gaming is entertainment—it is never a solution to life's problems. Responsible gaming means keeping the fun in check, not cutting it out entirely.
1What Is Responsible Gaming, Really?
Responsible gaming means understanding your own capacity and limits, and keeping gaming as one part of your entertainment—not the whole of it. It means staying calm when you lose, not getting overconfident when you win, and never going beyond your set budget.
At 7778, responsible gaming isn't a formality—it's part of our culture. We want every member to stay healthy, happy, and financially secure over the long term. The last thing we want is for a single evening of fun to cost you the next month's household budget.
When online betting and gaming shifts from a source of fun to a source of stress, something is off. Recognizing the signs early and taking the right steps is what responsible gaming is all about.
Remember: gaming is a hobby — like watching cricket or going to the movies. Having a set budget for it is perfectly normal, and sticking to that budget is the smart move.
7778 Responsible Gaming Protection Tools
These tools are built for you. Any member can use them at any time, completely free of charge.
Setting Deposit & Betting Limits
Set your own maximum daily, weekly, or monthly deposit and betting amounts. Once you hit your limit, activity stops automatically.
Gaming Time Management
You'll receive an alert after a set period of play. This tool is highly effective at curbing the urge to keep going.
30-Day Cooling-Off Period
If you feel like you need a break, you can temporarily suspend your account for anywhere between 7 and 30 days.
Long-Term Break
Lock your account for anywhere from 6 months to permanently. For serious concerns, this is the most effective step you can take.
Daily Loss Limit
Once you reach a set loss amount in a single day, betting is automatically stopped. Keep your financial losses in check.
Reality Check Alerts
At set intervals, you'll be reminded of your total time spent and amount wagered—keeping you grounded in reality.
3Check In with Yourself
Sometimes we don't realize when gaming is becoming a problem. Answer the questions below honestly and see where you stand.
Review Your Gaming Habits
If you answered "Yes" to 2 or more of the questions above, take a moment to pause. Reach out to our support team or consider the self-exclusion option. That's not weakness — that's courage.
4How to Set Betting & Deposit Limits
Setting limits on 7778 is straightforward. Once logged in, you can adjust your limits at any time from your account settings.
Daily Limit
Maximum deposit and betting amount per day
Weekly Limit
Total amount you can bet across all wagers within a 7-day period
Monthly Limit
Maximum spending limit for the entire month
Loss Limit
Automatic stop when a set loss amount is reached
Important: Reducing a limit takes effect immediately. However, increasing a limit comes with a 72-hour waiting period, giving you time to make a calm, considered decision.
5Self-Exclusion: Give Yourself a Break
Self-exclusion is a feature that lets you voluntarily block your 7778 account for a set period of time. While active, you will not be able to log in, place bets, or make deposits.
How Do I Self-Exclude?
Contact Support
Contact the support team via live chat or email to request a self-exclusion.
Select Duration
6 months, 1 year, or permanent — choose the duration that fits your situation.
Confirm
The support team will verify your identity and block your account without delay.
Reapply After Expiry
Your account does not reopen automatically once an exclusion period ends. You will need to submit a request to reactivate it.
During self-exclusion, 7778 will not send you any promotional messages or tempting offers.
6Parental Controls – Protecting Minors
7778 is strictly for users aged 18 and above. We take rigorous measures to ensure that no minors can access the platform.
However, if you share a device with others at home, you will need to take extra precautions yourself. Here are a few steps you can take.
- Use a password or PIN lock on your device
- Enable Parental Controls in Your Browser
- Disable auto-login on the 7778 app
- Do not save payment details on your device
- Do not share your login credentials with any minor
- If a minor has created an account, contact support immediately
7Ways to Get Help
If gaming feels out of control, you don't have to face it alone. Asking for help isn't a sign of weakness — it's a sign of strength.
The 7778 support team is available 24 hours a day. You can talk to us about any concern or issue—without embarrassment, without judgment. Our team handles everything with full confidentiality.
Don't wait if you notice signs of gaming addiction. Contact 7778 support immediately and consider the self-exclusion option.
What You Get with 7778 Support
- Free & Confidential Counselling and Support
- Quick Self-Exclusion Process
- Help with Setting Limits
- Information & Guidance for Family Members
- All Your Responsible Gaming Questions Answered
The 7778 support team speaks your language. Get help the way you're comfortable with, in Bengali.
?Common Questions About Responsible Gaming
Play Responsibly, Play Enjoyably
At 7778, the wellbeing and safety of every member is our top priority. Play within your limits and enjoy the experience every day.